|
Hello, I am currently using both a mac and a PC to run quicktime. I downloaded the stable version of datavyu (v.1.2.2) on both computers. My mac is running Yosemite 10.10.3 and has 10.4 version of quicktime and version 1.6.0_65. The PC has quicktime 7.79 and java 7u73 jre1.8.0_71. The mac will not allow me to upload any videos of any format (.mov, mpg, mp4). The error message says "could not open data source: Non- Java exception raised, not handled! (Original problem:***-{__NSArrayM objectAtIndex:]:index 0 beyond bounds for empty array) . The PC will download datavyu, but will not allow me to update java as it requests. I am currently wiping the PC. Thank you. |
|
Hello, For your Mac, please download the developmental release version of Datavyu, 1.3.4 because the stable version does not work on Yosemite. For the PC, please follow the instructions that were provided by that error- download and custom install quicktime to include java libraries. You can use the user guide to follow installation instructions. Datavyu is also compatible on El Capitan. We also received your email. Please write back to us here on the support forum if you have any other questions. |
Hi, the PC error says that quicktime java libraries are not found. You must install these libraries to load videos using Quicktime. Note that for Quicktime versions 7.7.5 or later under Windows, you must manually include the Java libraries under Custom install See the User Guide at http://www.datavyu.org/user-guide/guide/install.html for details.